1-Year Workmanship
Covers defects in materials and workmanship for all interior and exterior components.
- Paint and drywall
- Flooring and carpeting
- Cabinets and countertops
- Doors and hardware
- Windows and screens
2-Year Systems
Protection for your home's essential mechanical systems.
- Electrical systems
- Plumbing systems
- HVAC equipment
- Water heaters
- Ventilation systems
10-Year Structural
Long-term coverage for major structural components.
- Foundation
- Load-bearing walls
- Roof framing
- Floor systems
- Basement walls
How to Request Service
Submit Warranty Requests Online
We receive and manage warranty requests through our online portal:
1
Submit Request
Log into the warranty portal online
2
Review
Our team reviews your request within 48 hours
3
Schedule
We coordinate a convenient time for service
4
Resolution
Our team completes the repair to your satisfaction
Response Times
Emergency Issues24 Hours
Urgent Repairs48 Hours
Standard Requests5 Business Days
Cosmetic Items30 Days
What's Considered an Emergency?
Emergencies are situations that pose immediate risk to your safety or could cause significant damage:
- No heat when temperatures are below freezing
- Gas leaks or gas odors
- Active water leaks causing damage
- Electrical hazards
- No running water
Need Warranty Service?
Our warranty team is ready to assist you.